Privacy Policy

Introduction

Welcome to Sing Me Happy Birthday Ltd. We are dedicated to providing unique and memorable musical birthday greetings through animated videos featuring personalized singing selfies. Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name: To personalize your greeting video.
• Email Address: To send you the completed video and any necessary communications.
• Uploaded Photos: To create the animated singing selfie.
• Payment Information: Processed securely through third-party payment processors.
• Facebook Login Information: When you choose to sign in with Facebook, we collect your Facebook user ID, name, email address, and profile information that you have made publicly available or granted us permission to access.
• Google Login Information: When you choose to sign in with Google, we collect your Google user ID, name, email address, and profile picture URL. We only request basic profile information and do not access your Google Drive, Gmail, or other Google services.

Automatically Collected Information

We may also collect certain information automatically, including:

• IP Address: To enhance security and optimize our services.
• Device Information: Including browser type and operating system.
• Usage Data: To analyze trends and improve our services.

How We Use Your Information

Creating and Delivering Videos

• We use the personal information you provide to create and deliver personalized birthday greeting videos.

Communication

• To send you updates, promotional offers, and respond to your inquiries.

Service Improvement

• To analyze usage patterns and improve the quality of our services.

Facebook Login Data Usage

When you use Facebook login, we use the information we collect for specific purposes:

• Account Creation: To create and maintain your user account in our system.
• Authentication: To verify your identity and provide secure access to your account.
• Personalization: To personalize your experience using your name and profile information.
• Communication: To send you important account-related communications using your email address.
• Service Provision: To deliver our video creation services and ensure they work properly for your account.

We do not use your Facebook login information for marketing purposes, social media posting, or any other activities beyond what is necessary to provide our services.

Google Sign-In Data Usage

When you use Google Sign-In, we use the information we collect for specific, limited purposes:

• Account Creation: To create and maintain your user account in our system using minimal Google profile data.
• Authentication: To verify your identity and provide secure access to your account through Google's OAuth 2.0 service.
• Personalization: To personalize your experience using your name and display your profile picture if available.
• Communication: To send you essential service communications using your verified Google email address.
• Service Provision: To deliver our video creation services and ensure they function properly with your account.

Data Use Limitations: We strictly limit our use of Google user data to these purposes. We do not use your Google login information for advertising, marketing campaigns, data analysis beyond basic usage statistics, or any other purposes not directly related to providing our video creation services.

Data Retention

Photo Retention

• Uploaded photos are retained for 24 hours to ensure the completion of the video creation process. After 24 hours, all photos are automatically deleted from our systems.

Other Personal Information

• Personal information, excluding photos, may be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

Hedra API

• We use the Hedra API for selfie animation. For more information on how Hedra handles your data, please refer to their privacy policy here.

ShotStack API

• We use the ShotStack API for putting the video product together and including messages / custom art. For more information on how ShotStack handles your data, please refer to their privacy policy here.

Facebook Login

When you choose to sign in with Facebook, we use Facebook's OAuth authentication service to verify your identity and create your account. Here's what you need to know about Facebook login:

• Data Collection: We collect your Facebook user ID, name, email address, and any profile information you have made publicly available or granted us permission to access.
• Data Usage: This information is used solely for account creation, authentication, and service provision. We do not access your Facebook friends list, posts, or other personal Facebook data.
• Data Sharing: We do not share your personal information with Facebook beyond what is necessary for the authentication process.
• Account Linking: Your Facebook login creates a linked account in our system. You can disconnect this link at any time through your profile settings.
• Facebook's Privacy Policy: Facebook's handling of your data during the login process is governed by their privacy policy, which you can view here.
• Alternative Login: Facebook login is optional. You can always create an account using your email address and password or sign in with Google.

Google Sign-In

When you choose to sign in with Google, we use Google's OAuth 2.0 authentication service to verify your identity and create your account. Here's what you need to know about Google Sign-In:

• Data Collection: We collect only basic profile information including your Google user ID, name, email address, and profile picture URL. We request minimal permissions necessary for authentication.
• Limited Access: We do not access your Gmail, Google Drive, Google Calendar, or any other Google services beyond basic profile information.
• Data Usage: Google login information is used solely for account creation, authentication, and service personalization. We do not use this data for advertising or share it with third parties.
• Data Sharing: We do not share your personal information with Google beyond what is necessary for the authentication process.
• Account Management: You can disconnect your Google account from our service at any time through your profile settings.
• Google's Privacy Policy: Google's handling of your data during the sign-in process is governed by their privacy policy, which you can view here.
• Alternative Options: Google Sign-In is optional. You can always create an account using your email address and password or sign in with Facebook.

Cookies and Tracking Technologies

What are Cookies?

Cookies are small text files that are stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled:

• Authentication Cookies: Used to keep you logged in and secure your session (sb-icfpoldxnonllaiokzfe-auth-token, sb-*-access-token, sb-*-refresh-token)
• Security Cookies: Help protect against fraudulent activity and ensure secure connections
• Preference Cookies: Remember your consent choices and website preferences

Analytics Cookies (Optional)

These cookies help us understand how visitors use our website and improve our services:

• Google Analytics: Tracks website usage, popular pages, and user behavior patterns (_ga, _ga_*, _gid, _gat_*)
• Performance Analytics: Helps us identify and resolve technical issues

Functional Cookies (Optional)

These cookies enhance your experience with additional features:

• Wizard State Storage: Saves your progress when creating videos to prevent data loss
• User Preferences: Remembers your settings and customizations

Marketing Cookies (Currently Not Used)

We do not currently use marketing or advertising cookies. However, we may implement Facebook Pixel or similar tracking technologies in the future to improve our advertising and understand user behavior. If this changes, we will update this policy and request your consent.

Future Facebook Pixel Implementation: If we implement Facebook Pixel tracking, it would involve cookies such as:

• _fbp: Facebook Pixel cookie for tracking conversions and website activity
• _fbc: Facebook Click ID cookie for attribution tracking
• fr: Facebook advertising cookie for targeted advertising

These cookies would only be set with your explicit consent and would be used to optimize our advertising campaigns and provide better user experiences.

Third-Party Cookies

Our website may also set cookies from third-party services we use:

• Stripe: Payment processing cookies for secure transactions
• Google Services: Authentication and analytics cookies
• YouTube: Cookies from embedded video content

Managing Your Cookie Preferences

You have full control over your cookie preferences:

• Cookie Banner: When you first visit our site, you can choose to accept all cookies, reject optional cookies, or customize your preferences
• Profile Settings: Logged-in users can manage cookie preferences from their profile dropdown menu
• Browser Settings: You can also control cookies through your browser settings, though this may affect website functionality
• Consent Withdrawal: You can change your mind at any time by updating your preferences

Cookie Retention

Different cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Authentication Cookies: Typically expire after 1 week of inactivity
• Analytics Cookies: Usually expire after 2 years
• Consent Preferences: Stored for 1 year, then require renewal

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold.
• Rectification: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to the processing of your personal information.
• Portability: Request transfer of your personal information to another service provider.

To exercise these rights, please contact us at admin@singmehappybirthday.com.

Facebook Login Data Rights

If you created your account using Facebook login, you have additional rights regarding your Facebook-connected data:

• Account Disconnection: You can disconnect your Facebook account from our service at any time through your profile settings. This will not delete your account but will remove the Facebook login connection.
• Facebook Data Deletion: To request deletion of all Facebook-related data from our system, please contact us at admin@singmehappybirthday.com with the subject line "Facebook Data Deletion Request".
• Facebook Account Deletion: If you delete your Facebook account, your ability to log in to our service using Facebook will be affected. You may need to set up email/password login or create a new account.
• Data Retention: After disconnecting Facebook login, we may retain necessary account information (such as your email address) to maintain your account and service access.

For questions about how Facebook handles your data during the login process, please refer to Facebook's privacy policy or contact Facebook directly.

Google Sign-In Data Rights

If you created your account using Google Sign-In, you have specific rights regarding your Google-connected data:

• Account Disconnection: You can disconnect your Google account from our service at any time through your profile settings. This will not delete your account but will remove the Google Sign-In connection.
• Google Data Deletion: To request deletion of all Google-related data from our system, please contact us at admin@singmehappybirthday.com with the subject line "Google Data Deletion Request".
• Google Account Changes: If you delete your Google account, your ability to log in to our service using Google Sign-In will be affected. You may need to set up email/password login or create a new account.
• Data Retention: After disconnecting Google Sign-In, we may retain necessary account information (such as your email address and profile data) to maintain your account and service access.
• Third-Party Access: You can review and manage which applications have access to your Google account data through your Google Account settings at myaccount.google.com/permissions.

For questions about how Google handles your data during the sign-in process, please refer to Google's privacy policy or contact Google directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

This Privacy Policy is effective as of 03/07/2025. Last updated: 03/07/2025 (Google OAuth disclosures added).